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Hi Jorge, The burned plastic between the heat-sink and the heater block looks like it has been caused by a leakage of plastic passed the thread...
Hi Guys - an update for Catriona: Hi all As you picked up from Greg’s previous update, we have had an unexpected delay in the delivery of our...
Hi Guys, Wednesday update time! :) All of our motors have now arrived which has cleared a big log-jam of printers which had been pre-packed...
Hi Guys, We got out another 9% of machines over Tuesday and Today. Combine this with the printers that went out on Monday, this bringing us up...
Hi Guys - just preparing an update for this evening, but wanted to answer @Hans C. here. We are essentially working on a "first come, first...
@fpex I would be very very interested to get these parts back from you - we will be in touch to arrange the shipment / a collection by one of...
New update from Catriona: http://forum.e3d-online.com/index.php?threads/bigbox-pre-order-information.1365/#post-13546
The plan is for Greg to do Monday updates, me to do Wednesdays and Catriona to to Fridays. Here is Catriona's message: Hello folks, A quick...
Hi Guys - I have just posted an update as a sticky thread - here is the link:...
To all our patient BigBox pre-order customers, Firstly, we would like to say we are sorry that you have not heard from us regularly enough. We...
Sage advice! I was on my way out to dinner, its a few hours on here in the UK... :)
I appreciate that - as I mentioned in my first post a few hours ago we have made changes to ensure this doesn't happen again, simplification of...
Kenneth, I know it wasn't the most diplomatic post (which, as you can imagine I regret - my absolute last intention was to suggest that any blame...
Only Greg and I will work on this - not the whole team. Of course my intention was not to give the impression that any of this is in any way the...