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Hi Jorge, The burned plastic between the heat-sink and the heater block looks like it has been caused by a leakage of plastic passed the thread...
Hi Guys - an update for Catriona: Hi all As you picked up from Greg’s previous update, we have had an unexpected delay in the delivery of our...
Hi Guys, Wednesday update time! :) All of our motors have now arrived which has cleared a big log-jam of printers which had been pre-packed...
Hi Guys, We got out another 9% of machines over Tuesday and Today. Combine this with the printers that went out on Monday, this bringing us up...
Hi Guys - just preparing an update for this evening, but wanted to answer @Hans C. here. We are essentially working on a "first come, first...
@fpex I would be very very interested to get these parts back from you - we will be in touch to arrange the shipment / a collection by one of...
New update from Catriona: http://forum.e3d-online.com/index.php?threads/bigbox-pre-order-information.1365/#post-13546
The plan is for Greg to do Monday updates, me to do Wednesdays and Catriona to to Fridays. Here is Catriona's message: Hello folks, A quick...
Hi Guys - I have just posted an update as a sticky thread - here is the link:...
To all our patient BigBox pre-order customers, Firstly, we would like to say we are sorry that you have not heard from us regularly enough. We...
Sage advice! I was on my way out to dinner, its a few hours on here in the UK... :)
I appreciate that - as I mentioned in my first post a few hours ago we have made changes to ensure this doesn't happen again, simplification of...
Kenneth, I know it wasn't the most diplomatic post (which, as you can imagine I regret - my absolute last intention was to suggest that any blame...
Only Greg and I will work on this - not the whole team. Of course my intention was not to give the impression that any of this is in any way the...
Hi Guys, Sorry for the radio silence of the last couple of days. I promise that we have not been sitting on our hands and that a lot of effort...
Hey @TstarkEngineering - let's chat about this via Email. We can report back here when we figure out a solution... I would like to try a new drive...
It's hard to say for certain, but I would say that the cause for the pulsing would be way too much idler force. When you watch the gear rotate,...
The reason for grinding is always because the Titan is struggling to push (or pull!) the filament, or failing to grip it correctly. The absolute...
The issue that we had with the bearings was to do with the interaction between the tolerance of the bearings and the tolerance of the rods. We...
This one is up to @Greg Holloway and how much time he has to work on it :P