24v Heater Cartridge Swap

Discussion in 'Feedback' started by jonnybischof, Jun 4, 2014.

  1. jonnybischof

    jonnybischof Member

    Joined:
    Jun 4, 2014
    Messages:
    2
    Likes Received:
    0
    Dear customer support,

    I've placed an order today (Order ID: #1005904) which is already being processed and packed. (Nice work ;))

    In the order comment I asked whether it's possible to switch out the 12V heater cartridge for a 24V one. I didn't get an answer, so maybe this question has been overlooked.

    So, is it possible to switch out the heater cartridge for this order? I have no use for the 12V one and would have to ditch it for a 24V one...

    Thanks for your help!

    Best regards,
    Jonny
     
  2. Creo

    Creo Member

    Joined:
    Apr 3, 2014
    Messages:
    13
    Likes Received:
    0
    Re: Question about order

    I think this would be a fantastic "drop down list" option when placing an order. I second the use of 24V and would also have to scrap the 12V cartridge(and my money) for a 24V.
     
  3. Josh

    Josh Administrator
    Staff Member

    Joined:
    Feb 26, 2014
    Messages:
    183
    Likes Received:
    38
    Hi Jonny,

    If this was in the comments then I am sure the swap will have been made.

    We are going to be adding this as a default option in the future, however at the moment we do not have the required stock of 24v heater cartridges to offer it. Watch this space!

    Cheers,
    Josh
     

Share This Page