Dear customer support, I've placed an order today (Order ID: #1005904) which is already being processed and packed. (Nice work ) In the order comment I asked whether it's possible to switch out the 12V heater cartridge for a 24V one. I didn't get an answer, so maybe this question has been overlooked. So, is it possible to switch out the heater cartridge for this order? I have no use for the 12V one and would have to ditch it for a 24V one... Thanks for your help! Best regards, Jonny
Re: Question about order I think this would be a fantastic "drop down list" option when placing an order. I second the use of 24V and would also have to scrap the 12V cartridge(and my money) for a 24V.
Hi Jonny, If this was in the comments then I am sure the swap will have been made. We are going to be adding this as a default option in the future, however at the moment we do not have the required stock of 24v heater cartridges to offer it. Watch this space! Cheers, Josh
