Hi I have an aqua with a volcano on it (my plan is to print in an enclosed box but not yet set that up. However I am having huge issues getting it all to work. S3D settings are 0.8mm nozzle 0.35mm layer height 1000mm/min print speed (I started at 2500) Temp 260 degrees PETG filament I have tried both with and without retraction (varying levels from 0.5mm to 1mm) and nothign seemed to make much difference However, after only 2-3 layers the extruder grinds through the filament but if I am there to catch it I can easily push it through so its not jammed? Interestingly though everytime it stops printing the filament looks bent - see image Any thought in what to try, its almost as if the filament path is not straight but it looks pretty good
Hi Matt, This isn't an issue I have seen before, very strange. If you email support@e3d-online.com with these images I'm sure we will be able to sort out this situation for you.
Yes, I believe we did, the support team are currently experiencing a backlog at the moment we are trying to get through our tickets as quickly as possible.
I am still struggling but have noticed that although from the from the filament path is nice and striaght, from the side it is only just on the hobbed wheel. It is almost like the hobbed gear shaft should be longer?
