Cartridge Swap

Discussion in 'Feedback' started by kramma, Jul 9, 2014.

  1. kramma

    kramma Member

    Joined:
    Jul 9, 2014
    Messages:
    3
    Likes Received:
    0
    I believe my Heater Cartridge is faulty since I have purchased a brand new v5. Who do I contact to get it exchanged?
    Regards
     
  2. Josh

    Josh Administrator
    Staff Member

    Joined:
    Feb 26, 2014
    Messages:
    183
    Likes Received:
    38
    Can you drop us an email at support@e3d-online.com letting us know your OrderID.

    When you send us an email, can you also include your measurement of the cartridge's resistance?

    Thanks,
    Josh
     

Share This Page