Hermes/Hemera stalling

Discussion in 'HotEnds & Extruders' started by Joschi, Jan 21, 2020.

  1. Joschi

    Joschi Member

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    Hi,

    I'm rather frustrated now and running out of options. My Hermes/Hemera (Direct Drive 12 V version) stalls when I try to extrude/retract. This behaviour happened straight from unpacking and installing.

    I've disassembled and reassembled the unit twice now. No cracked gears.

    Gears can be turned with a tweezer freely:


    Stalling when trying to extrude (same behaviour via TFT, OctoPrint, Pronterface)


    My Setup:
    - SKR 1.3 with Marlin 2.0.x bugfix
    - BTT TMC2209 1.2 UART, StallGuard enabled (doesn't affect E0)
    - E0 is set to stealthChop (switching to spreadCycle didn't help)
    - All steppers are set to 0.800 V - raising the extruder to 1.000 V didn't do anything
    - Hermes/Hemera was set up according to the documentation (409 e-steps)

    Everything is properly connected; checked a dozens of times. Went through troubleshooting aswell. Tried with 2 different steppers - they work fine.

    I've tried while pushing idler away - same behaviour.

    Maybe I missed something so I try to kindly ask for help/advice.

    Thanks for any suggestions!

    PS: Batch 2256-7
     
    #1 Joschi, Jan 21, 2020
    Last edited: Jan 21, 2020
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  2. SchmartMaker

    SchmartMaker Active Member

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    The coil pairs on my Hemera were on JST PH pins 1-4 and 3-6, not on 1-3 and 4-6. I checked this with a multimeter in continuity mode. Therefore, I configured the wiring on my Hemera as follows: 1-blue, 3-green, 4-red and 6-black (front-to-back). Are you sure you wired the Hemera correctly?
     
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  3. Joschi

    Joschi Member

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    Thanks for your quick response. That's the fault - I never thought about using the supplied stepper cable as it is just too short. So I went for a regular cable where the pairing is different. Well, it's standard - Hemera isn't. o_O

    Anyways - thanks for the reminder! Appreciated! :)
     
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  4. SchmartMaker

    SchmartMaker Active Member

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    Great! I suspected that from the wiring in your video. I'm glad you didn't fry one of the channels from the stepper driver! Ask me how I know :(
     
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  5. Joschi

    Joschi Member

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    Hemera wiring attached (left board, right extruder).
     

    Attached Files:

  6. Mitch

    Mitch Member

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    I have the exact same issue. However, I was aware of the pin swap and I am using a cable that has the pins flipped to compensate on an Ender 5 Pro with stock V1.1.5 mainboard. My gears turn but I get the same horrible grinding sound. From what I can tell in the data sheet this is a simple swap of pins 3&4 at the motor.
     
  7. Daniel Rock

    Daniel Rock Well-Known Member
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    Different motor manufacturers and different printer board manufacturers use different cable orientations, it's not the case that the Hemera motor isn't standard, it's more of a case that there isn't a standard.
     
  8. Mohcine

    Mohcine Member

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    Hi,

    I have an Ender5 with a Creality Silent V1.1.5 connected to the Hemera direct drive 24V.
    I am using the cable provided with the Hemera kit.
    Now, when i start an extrusion request, the extruder does nothing. No move, the gear does not move.
    I don't know what I am doing wrong (wiring...).
    I am joining a scheme of the Hemar wiring.

    I this wiring ok ?

    Thanks.
     

    Attached Files:

  9. SchmartMaker

    SchmartMaker Active Member

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    Yes, this seems correct for this board. If you want to test the stepper without any filament loaded, you can disable cold extrusion with:
    Code:
    M302 P1
     
  10. Mohcine

    Mohcine Member

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    Hi,

    Thanks for your help.
    I have found the problem, wrong contact.

    Now it is working well.
    I am working to found the good parameters (extrusion...)

    It is an amazing product.

    Regards.
     
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