No replacement parts? Really?!?

Discussion in 'Getting Started' started by Andy Cohen, Jan 3, 2020.

  1. Andy Cohen

    Andy Cohen Well-Known Member

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    So it looks like one of my heaters is about to die. I go looking on the E3D website for replacement and I realized the heater came in the hotend kit. I look and no heater cartridge with a connector! I also have no clue as to the specs for the heater that came with the kit!
    One of my V6 fans is also looking kinda bad so I thought about buying a replacement for when it goes... NOPE!!! No replacement fans, just a generic with no connector.

    COME ON!!!
     
  2. Greg Holloway

    Greg Holloway Administrator
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    It's these | https://e3d-online.com/high-precision-heater-cartridges

    I'll see what can be done about making a BOM for spares next week for everyone.
     
  3. Andy Cohen

    Andy Cohen Well-Known Member

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    I have always had trouble on the e3d website. Either the search function does not retrieve items which should be available or I have to reset my password over and over again.
     
  4. Benjamin Lakeit

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    Hi Greg, one of my part cooling fans just died (rotor lost balance causing loud vibrations when on) but I seem to not be able to find the correct fan in your shop. Can you guide me where I can find this fan? I assume it is a 24V 4010 radial blower fan - correct? Thanks a ton - Benni
     
  5. Greg Holloway

    Greg Holloway Administrator
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    Hi,

    They are not listed seperately at this time, drop an email to support@e3d-online.com
     
  6. Cam_Motion

    Cam_Motion Active Member

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    Hi Greg,
    Do you have an update on when individual parts of the motion system/toolchanger will be for sale?
     
  7. Greg Holloway

    Greg Holloway Administrator
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    Hi, just a quick fyi, you need to tag me with the @ symbol or i don't get a notification.

    Soon.
     

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