Octoprint not starting anymore

Discussion in 'Calibration, Help, and Troubleshooting' started by Tetrikus, Dec 18, 2017.

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  1. Tetrikus

    Tetrikus Well-Known Member

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    Hi all
    Last time I used OctoPrint, it told me, that there is an update available. I pressed the button to update and some time later, it told me, that the update failed. I was still able to use OctoPrint. But the next time I started my BigBox, Octoprint was gone. It seems not to start anymore and I don't know what to try to get it back running.

    I tried to reinstall Octoprint over ssh, but w/o any success. Any hints or tips I could follow? Or any debugging help? Where can I look for some logs or error reports?

    Thanks in advance for every help!
     
  2. jfb

    jfb Well-Known Member

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  3. Tetrikus

    Tetrikus Well-Known Member

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    Thanks for your reply. Unfortunately it doesn't work on my side. I get this error in the last step:

    Code:
    Installed /home/pi/oprint/lib/python2.7/site-packages/OctoPrint-0_unknown-py2.7.egg
    Processing dependencies for OctoPrint==0-unknown
    Searching for monotonic>=1.3,<1.4
    Reading http://pypi.python.org/simple/monotonic/
    Couldn't find index page for 'monotonic' (maybe misspelled?)
    Scanning index of all packages (this may take a while)
    Reading http://pypi.python.org/simple/
    No local packages or download links found for monotonic>=1.3,<1.4
    error: Could not find suitable distribution for Requirement.parse('monotonic>=1.3,<1.4')
    It's interesting, that it's still searching on http:// and not https:// - isn't that what the update should acutally fix? Any more ideas?
     
  4. jfb

    jfb Well-Known Member

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    Sorry, not really got any more ideas at present. Best I can suggest is to see if that error has been reported and fixed. If not, then I've noticed that support is actually pretty good, so it may be worth asking Gina for help.
     

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