Response Time from E3D Support?

Discussion in 'BigBox General Chat' started by Old_Tafr, Mar 15, 2016.

  1. Old_Tafr

    Old_Tafr Well-Known Member

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    I have mailed BigBox Support <support@bigbox-3d.com> several times in the last few days, last Friday and yesterday Monday 14th March and not had a single reply.

    What is the the normal response time?
     
  2. R Design

    R Design Well-Known Member

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    Same day, in my experience.

    Spam filter? Or perhaps they're out for a Big Lunch?

    Pick up the phone....
     
  3. Henry feldman

    Henry feldman Well-Known Member

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    In general they have been extremely responsive.
     

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