1. 

   Old_Tafr Well-Known Member

   Joined:

   Mar 7, 2016

   Messages:

   727

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   I have mailed BigBox Support <support@bigbox-3d.com> several times in the last few days, last Friday and yesterday Monday 14th March and not had a single reply.
   
   What is the the normal response time?

    

   #1 Old_Tafr, Mar 15, 2016
2. 

   R Design Well-Known Member

   Joined:

   Oct 7, 2015

   Messages:

   944

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   190

   Same day, in my experience.
   
   Spam filter? Or perhaps they're out for a Big Lunch?
   
   Pick up the phone....

    

   #2 R Design, Mar 15, 2016
3. 

   Henry feldman Well-Known Member

   Joined:

   Sep 5, 2015

   Messages:

   969

   Likes Received:

   391

   In general they have been extremely responsive.

    

   #3 Henry feldman, Mar 15, 2016

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