Showing VAT in pricing

Discussion in 'Feedback' started by Callumb, Mar 16, 2014.

  1. Callumb

    Callumb Member

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    Your prices are misleading! They DONT include VAT... Only time you notice is when you look at your cart! Im guessing that most customers wont be businesses or even VAT registered therefore are being mislead by your pricing! Can't find anywhere on your site that says VAT included on prices or not. It just screams dodgyness. (I know you aren't and are a very reputable company!) Just isnt very professional and kind of peeved me off a little trying to compare pricing and such.

    A little site review maybe in order! :) An option to turn on VAT pricing is one way to do this.
     
  2. Josh

    Josh Administrator
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    Re: Misleading pricing.

    Hey Callum,

    I understand exactly where you are coming from, and it has been mentioned to us before.

    You are correct, most of our EU customers are not VAT registered - however we are a global business and a great deal of our products outside the EU and so showing VAT could be confusing to those customers who don't understand why they have to pay this mysterious tax until they enter their shipping details.

    When we next do site upgrades, I will look into adding a "Show VAT" button, or maybe checking customer IP's and showing TAX only when applicable.
     
  3. AndersE

    AndersE Active Member

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    I Just got punked also on the price. Did not notice that the tax was not included until payment already was done (paypal)..
    I have never ordered anything before that did NOT include VAT.

    So surprised when i had 150sek less on my account.

    And there are no real info about it either until very late in the order.

    But.. i want the hotend so....
     
  4. Josh

    Josh Administrator
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    Hi AndersE,

    Thanks for your post - sorry about the confusion! I have updated our site so that it shows price including VAT for those of us in the EU..

    Hope this reduces any confusion! :)
     
  5. MarvinSn

    MarvinSn Member

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    how to add a video from youtube

    Hello!
    Administrators, please tell me how to add a video from youtube to a post?

    Thanks!
     
  6. Eaglezsoar

    Eaglezsoar Administrator

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    Re: how to add a video from youtube

    Quoted from Josh:

    Re: how to add a video from youtube
    If you want to embed a youtube video, you can use a BB code.

    E.g. to insert this video: https://www.youtube.com/watch?v=dQw4w9WgXcQ

    use this code:
    [youtube]dQw4w9WgXcQ[/youtube]
     
  7. elmoret

    elmoret Administrator

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    Funny, Josh posted that in reply to that guy in his other thread on the same issue...
     
  8. Eaglezsoar

    Eaglezsoar Administrator

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    I didn't realize that it was the same person, but I did give credit to Josh for the posting.
    I don't know why he asked the same question twice. Thanks for the info.
     

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