Trying to order.

Discussion in 'Getting Started' started by Andy Cohen, Aug 23, 2019.

  1. Andy Cohen

    Andy Cohen Well-Known Member

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    Looking at the stuff on the order page and I do not see a bed heater for the US market. Any US buyers out there? What did you do?
     
  2. Spoon Unit

    Spoon Unit Well-Known Member

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    I had the same. Ring them when they're next in the office, Monday now. Or send an email. I'm not in the US, but it just came down to the fact the item wasn't visible to my user ID.
     
  3. Greg Holloway

    Greg Holloway Administrator
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    It's a bank holiday so no one will be in until tuesday. Let me see what I can do though.....
     
  4. Andy Cohen

    Andy Cohen Well-Known Member

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    It showed up after I contacted them. Got the order in!
     
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  5. Robert towner

    Robert towner Member

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    Hey Guys - I'm excited to finally be able to get an order in on this! Unfortunately I don't think I am not seeing everything on the parts page. I can't seem to find the following pieces: Motion System, ToolChanger Tool Head, Duet Wiring Loom, and Blank Tool Plate. Is there another link I missed?
    Thanks!
    Robert
     
  6. Andy Cohen

    Andy Cohen Well-Known Member

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    You may have to contact them directly to get them to open the links for you as I did.
     
  7. Dirk

    Dirk Member

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    I have the same problem, the Key products area is empty I only see Essential Extras.
    I got my "Ready to Order" Mail yesterday.
     
  8. Greg Holloway

    Greg Holloway Administrator
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    should be fixed now.
     
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  9. Georgia E3D

    Georgia E3D Member
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    Hi guys, there was an issue with custom visibility last night, I'm really sorry about that. If you try again now everything should be there! Sorry for the delay. Georgia
     
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