I was very excited to get my new Hemera (Hermes) direct drive kit. I printed a really good mount (not one of the ones that E3D sponsored as that one was crap) for my CR-10s and very easily got it installed. OK Great I need to set this thing up. Lets see all of the documentation... Um, it's useless. I mean there are lots of pictures sure, but actual usable info? There's the eSteps/mm which is close but wrong. And some advice on retractions. That's it! Now if your intent was to sell these things to season'ed professionals only, OK that's one thing. However if you plan to sell to the masses you might want to consider adding much more info. Troubleshooting guides for starts. Maybe a base profile for Cura / Simplify 3D/ and Prusa Slicer? I know they wont be perfect, but you should be able to get people close. When I didn't find any official documentation I figured well they have a forum, someone will surely have some info in there... Nothing. Barely even a mention of the thing. And the place is a ghost town. Hopefully I don't have to waste too much plastic to dial this thing in. But I'm a long way from there.