Does anyone know how to get a hold of someone in the warranty side? I have 3 new hot-ends that easily stripped hex screws and one brass nozzle broke while putting together. Trash. Weak parts or a bad batch was given to the re seller I went to.
Which reseller did you use? You might have best luck contacting them first. Otherwise contact e3d here: https://e3d-online.com/index.php?route=information/contact
I've already sent an email via the Email Form. I have emailed the support email address too. No response.
Work with makerfarm. What leads you to believe there was a defect in the part? Did you follow the assembly instructions?
